Last updated: July 2026
Thank you for shopping with 3DPrintIn. This Shipping & Delivery Policy explains how we process, dispatch and deliver your orders.
Shipping Destinations
We currently ship to addresses within the United Kingdom and the Republic of Ireland only.
At this time, we are unable to deliver to any other countries.
Processing Times
Stock Items
Orders for in-stock products are usually processed and dispatched within 1–2 working days.
Custom & Made-to-Order Items
Custom 3D printed items are manufactured specifically for your order.
Production times vary depending on the size, complexity and quantity of your order. Estimated production times will be shown on the product page or confirmed by email where applicable.
Please note that production time is separate from delivery time.
Delivery Methods
Unless otherwise specified at checkout, all orders are dispatched using Royal Mail 2nd Class.
Royal Mail 2nd Class delivery typically takes 3–5 working days from the date of dispatch, excluding weekends and public holidays.
Customers who would like a faster and fully tracked service can select Royal Mail Tracked 48 at checkout. This service usually delivers within 2–3 working days from dispatch and includes tracking and delivery confirmation.
If another delivery service is selected at checkout, delivery times will depend on the service chosen.
Please note that all delivery times are estimates and cannot be guaranteed, as delays may occasionally occur due to circumstances beyond our control, including adverse weather, transport disruption or delays within the postal network.
Delivery Charges
Shipping costs are calculated at checkout based on the delivery method selected and the items ordered.
The final shipping charge will always be displayed before payment is completed.
Dispatch Confirmation
Once your order has been dispatched, you may receive a dispatch confirmation email.
Where applicable, tracking details will be provided. Please note that Royal Mail 2nd Class is not a fully tracked service.
Delivery Delays
While we always aim to dispatch orders promptly, delivery delays can occasionally occur due to circumstances outside our control, including:
- Royal Mail or courier delays
- Severe weather conditions
- Public holidays
- Industrial action
- High seasonal demand
We cannot accept responsibility for delays caused by the delivery provider once your order has been dispatched.
Incorrect Delivery Information
Please ensure that your delivery address is complete and accurate before placing your order.
We cannot be held responsible for delays, failed deliveries or additional delivery charges resulting from incorrect or incomplete address information provided by the customer.
Failed Deliveries
If an order is returned to us because delivery could not be completed or was refused, we may contact you to arrange re-delivery.
Any additional shipping costs incurred for re-delivery may be charged to the customer.
Damaged or Missing Orders
If your order arrives damaged, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- A description of the issue
- Clear photographs of the packaging and the damaged item(s)
If your order has not arrived within a reasonable time after dispatch, please contact us and we will investigate with the delivery provider.
Republic of Ireland Deliveries
Orders delivered to the Republic of Ireland may be subject to VAT, customs procedures or import charges depending on current regulations.
Any charges not collected during checkout are the responsibility of the customer.
Contact Us
If you have any questions regarding your delivery or believe there is an issue with your order, please contact us via the Contact page on our website, quoting your order number where possible. We will do our best to resolve your enquiry as quickly as possible.